Rachel is a qualified and registered Counsellor and works as our Triage Therapist. She conducts our New Client Telephone Consults. This means Rachel supports new clients in choosing the most suitable therapist in our team, answering questions about therapy and booking clients into their first therapy session.
Rachel understands how each therapist works and has training in mental health. Rachel is fully qualified and registered with the BACP and is on the training pathway to becoming a Doctor of Clinical Psychology. Rachel will endeavour to provide answers to any questions about the support we offer at Malvern Hills Private Practice.
A New Client Telephone Consult is free and takes about 15 minutes. To book a time slot please book online HERE or Daniel our practice manager can book you in. Daniel is on 01684 877 115 between 9.30 – 4pm.
- A New Client Triage Consult lasts for approximately 10 – 15 minutes
- It is undertaken over the telephone
- You will be asked a number of brief questions i.e. what do you need support with/ prior experience of therapy
- Rachel will take notes to be passed to your therapist of choice
- If desired, Rachel can then book you into you first session with your chosen therapist
- We require payment over the telephone to secure the first session and Rachel can take payments using our online card facility called Stripe.